CONTACT
For any information request, please contact us via email at info@europlastik.it, by phone at +39 0825 62 6603, or by mail at the following address:
Via Fiumitello 5 – Atripalda (AV) CAP 83042
APPLICABLE LAW AND JURISDICTION
The General Terms and Conditions of Sale are governed by and interpreted in accordance with the law of the country in which the seller is established, unless otherwise required by mandatory consumer protection laws in the country of residence of the buyer.
In the event of any dispute arising from or in connection with the interpretation, performance, or termination of the General Terms and Conditions of Sale, such disputes shall be resolved by the competent courts of the seller's country, unless otherwise provided by mandatory consumer protection laws in the buyer's country of residence.
For EU consumers, the European Commission provides an online dispute resolution platform, which can be accessed at https://ec.europa.eu/consumers/odr. This platform can be used to resolve disputes that arise from online purchases.
INTERNATIONAL SHIPPING AND TAXES
International shipping times and costs will vary depending on the destination country. The buyer is responsible for any additional taxes, customs duties, or fees that may apply upon arrival in the destination country. These fees are not included in the total price at checkout.
RETURNS AND CANCELLATIONS
Returns and cancellations for international orders are subject to the same terms as domestic orders, with the exception that the buyer is responsible for return shipping costs unless the product is defective or the wrong item was shipped. Returns must be initiated within 10 days of receipt of the order, and the items must be returned in their original condition, with all packaging and tags intact. Refunds will be issued in the original payment method, minus any shipping and handling fees.
DISCLAIMER
While we strive to ensure that the information on our website is accurate, we cannot guarantee that it is free from errors, omissions, or inaccuracies. Product images and descriptions are provided for illustrative purposes only, and actual products may vary slightly due to differences in display settings, manufacturing processes, or other factors.
PRIVACY POLICY
We are committed to protecting your privacy and handling your personal information in a responsible manner. Our privacy policy outlines how we collect, use, and protect your personal information in accordance with GDPR for EU customers. Please review our privacy policy for more details.
TERMS OF SERVICE
By using our website and placing an order, you agree to our terms of service. These terms outline your rights and responsibilities as a customer, including our return policy, shipping policy, and other important information.